Shipping Policy
POWNYM currently serves customers in the United States and Europe.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, promotional periods, or peak seasons.
Shipping Time
Estimated delivery time depends on the destination country, shipping method, and local customs processing. Available shipping options and delivery estimates will be displayed at checkout when applicable.
Shipping Cost
Shipping fees are calculated and displayed at checkout before payment. Some orders may qualify for free shipping if a free shipping promotion is available.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or other local fees may be charged by the destination country. These fees are the responsibility of the customer and are not included in the product price unless otherwise stated at checkout.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing an order. POWNYM is not responsible for failed delivery caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your order is delayed, please allow extra time for carrier updates. If your tracking information has not updated for an extended period, contact us and we will help check the shipment status.
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