Returns Policy
We want you to be satisfied with your purchase from POWNYM.
Return Eligibility
Items may be eligible for return within 30 days after delivery, provided that the product is unused, undamaged, and returned in its original packaging with all accessories included.
Non-Returnable Items
The following items may not be eligible for return:
Items that have been used, damaged, modified, or misused
Items without original packaging or accessories
Clearance, final-sale, or promotional items marked as non-returnable
Products returned without prior approval
How to Request a Return
To request a return, please contact us at:
foshanbarnettclothingcold@outlook.com
Please include your order number, the reason for return, and clear photos or videos if the item is damaged or defective.
Return Shipping
Unless the item is defective or the return is caused by our error, return shipping costs are usually the responsibility of the customer.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status. Approved refunds will be issued to the original payment method. The time required for the refund to appear depends on your payment provider.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos or videos of the issue. We will help provide a suitable solution.
Contact Email: